E-Commerce Operations Product Manager - Bali, Indonesia

Join Shopee, Southeast Asia’s leading e-commerce platform, as an E-Commerce Operations Product Manager in the vibrant heart of Bali. This is a unique opportunity to drive operational excellence and innovation in one of the fastest-growing digital economies in the world. As a member of our dynamic team, you will play a pivotal role in shaping the future of e-commerce operations in Bali, helping us deliver an exceptional shopping experience to millions of customers.

In this role, you will work closely with cross-functional teams to develop and implement strategies that enhance our operational efficiency, streamline our supply chain, and optimize our logistics. You will leverage your deep understanding of e-commerce operations and your ability to drive data-driven decisions to ensure that Shopee remains at the forefront of the digital retail revolution.

If you are passionate about e-commerce, have a proven track record of success in operations management, and are eager to make a significant impact in Bali’s thriving digital landscape, we invite you to apply for this exciting opportunity. Come join us in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, and be part of a team that is shaping the future of e-commerce in Indonesia and beyond.

📋 Tanggung Jawab Pekerjaan

• Develop and implement e-commerce operations strategies to enhance operational efficiency and customer satisfaction.
• Lead cross-functional teams to streamline supply chain processes and optimize logistics.
• Analyze data to identify trends and opportunities for operational improvement.
• Collaborate with product and technology teams to drive innovation in e-commerce operations.
• Monitor and report on key performance indicators (KPIs) to ensure operational excellence.
• Stay updated with industry trends and best practices in e-commerce operations.
• Manage and mentor junior team members to foster a culture of continuous learning and improvement.
• Represent Shopee at industry events and conferences to build our brand and network.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in e-commerce operations management.
• Proven track record of success in driving operational excellence and innovation.
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent communication and leadership skills with the ability to inspire and motivate teams.
• Proficiency in English, both written and spoken.
• Familiarity with e-commerce platforms and tools such as Shopee, Lazada, or Tokopedia.
• Certification in project management (e.g., PMP, PRINCE2) is a plus.

🛠️ Keahlian

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