Senior IT Support

PT Media Tirta · 📍 Kediri · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
PT Media Tirta is seeking a highly skilled and experienced Senior IT Support to join our team in Kediri. In this role, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT infrastructure. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a commitment to delivering exceptional customer service.

📋 Tanggung Jawab Pekerjaan

Provide technical support and assistance to employees, including hardware, software, and network issues.,Monitor and maintain the IT infrastructure, including servers, workstations, and network devices.,Install, configure, and troubleshoot hardware and software applications.,Manage and maintain user accounts and access permissions.,Conduct regular system backups and ensure data security.,Collaborate with other IT team members to resolve complex technical issues.,Document IT processes, procedures, and troubleshooting steps for future reference.

🎓 Kualifikasi & Syarat

Bachelor's degree in Information Technology, Computer Science, or a related field.,Minimum of 5 years of experience in IT support roles.,Strong knowledge of operating systems, including Windows and Linux.,Familiarity with networking concepts and protocols.,Experience with IT support tools and software, such as ServiceNow, Jira, or similar.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

ITIL framework knowledge is a plus.Experience with virtualization technologiessuch as VMware or Hyper-V.Familiarity with cloud computing platformssuch as AWS or Azure.Certifications in IT supportsuch as CompTIA A+Network+or Microsoft Certified: Azure Administrator Associate.
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